Elara Blancco Advanced Support Plan (SP2)

Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.The Lenovo Blancco Advanced Support Plan (SP2) is designed to provide businesses with the technical support needed to address issues swiftly and efficiently. With electronic distribution for easy installation, this locally installed support plan offers volume licensing, making it an ideal choice for businesses looking to manage costs effectively. The plan features a rapid 2-hour response time for severity level 1 issues, ensuring that critical problems are prioritized. Service is available 9 hours a day, 5 days a week, with support options including phone consulting, email consulting, and access to a web knowledge base, as well as updates on new releases. This comprehensive support coverage is tailored to minimize downtime and maintain operational efficiency, making it a valuable asset for any business.